Privacy policy

Privacy Policy

This Privacy Policy describes how shop.cardronadistillery.com (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from the Site.

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device and how you interact with the Site. We also collect information necessary to process your orders.

Device Information
Examples include your web browser version, IP address, time zone, cookie information, pages viewed, search terms, and how you interact with the Site.
We collect this information automatically using cookies, log files, and similar technologies.
Purpose: to ensure the Site functions correctly and to improve performance and user experience.

Order Information
Examples include your name, billing and shipping address, payment details, email address, and phone number.
Purpose: to process payments, fulfil orders, arrange shipping, provide confirmations, and communicate with you.

Customer Support Information
Any information you provide when contacting us.
Purpose: to provide support and resolve queries.

How We Use Your Personal Information

We use your personal information to:

  • Process and fulfil orders

  • Communicate with you

  • Screen orders for fraud or risk

  • Improve and optimise our website

  • Provide marketing communications (where permitted)

Sharing Your Personal Information

We share your information with trusted third parties to operate our business, including:

  • Shopify (our ecommerce platform)

  • Payment providers

  • Shipping and fulfilment partners

  • Analytics providers such as Google Analytics

  • Klavyio and Meta for email communication and advertising

We may also share information to comply with legal obligations or protect our rights.

Behavioural Advertising

We may use your personal information to provide relevant advertising. This includes the use of cookies and analytics tools such as Google Analytics.

You can opt out of targeted advertising via:

Cookies

We use cookies to improve your browsing experience and analyse site traffic. You can control cookies through your browser settings. Disabling cookies may impact site functionality.

Data Retention

We retain your personal information for as long as necessary to fulfil orders and comply with legal obligations, unless you request deletion.

Your Rights

You may have the right to access, correct, or delete your personal information. To make a request, contact us using the details below.

Age Restriction

This Site is intended for individuals aged 18 years or older. We do not knowingly collect personal information from individuals under 18. If you believe a minor has provided us with personal information, please contact us and we will remove it.

International Users

Your information may be processed outside your country, including in New Zealand, Australia, the United States, and other jurisdictions where our service providers operate. If you are in the USA you must be 21 years or older to view this website.

Security

We take reasonable steps to protect your personal information but cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements.

Contact Us

For more information or to make a request, please contact us at:

Email: info@cardronadistillery.co.nz
Address: Cardrona Distillery Limited, 2125 Cardrona Valley Road, Cardrona 9381, New Zealand

Last updated: 3 June 2026